Contact Information
Visit our Enquiry Desk
Enquiry Desk 27,
Customer Service Centre
Civic Centre
Newcastle upon Tyne
NE1 8PU
Telephone: 0191 277 4133
Email: fis@newcastle.gov.uk
About Newcastle Families Information Service
Opening hours:
Mon 8:30am to 4:30pm
Tues 8:30am to 4:30pm
Wed 8:30am to 4:30pm
Thurs 10:30am to 4:30pm
Fri 8:30am to 11:30pm
Please note: we offer an appointment service outside of normal office hours at a convenient time and location to suit you. Contact us for further information.
Newcastle Families Information Service provides free, impartial, up-to-date and accurate information on childcare and early years education in Newcastle.
Including:
- Registered childminders
- Nurseries
- Schools and units in schools
- School and holiday clubs
- Crèches
As well as helping you to choose the best childcare for your needs we can also provide information on financial support available including working tax credits and three and four year old funding.
We can also provide information on others support services for children, parents and families including:
- Parent and Toddler groups
- Libraries
- Leisure and holiday activities
- Extended and full service schools
- Sure Start Children’s Centres.
And if you want information about working or training in childcare or setting up a childcare business we can help too