About Hertfordshire FIS

What do we offer?

The Family Information Service helpline gives information and advice on a wide range of childcare and children’s services in your local area, including:

• Childminders
• Nurseries
• Pre-schools / Playgroups
• Carer and Toddler Groups
• Out of School Clubs
• Holiday Playschemes
• Leisure Services
• Help with childcare costs

As a working parent you may need to tackle a number of issues to get the right balance between work and your family life. Issues range from your relationship with your child’s carer to your schedule at home, and your own feelings about work. Follow the Daycare Trust link on the right to find out more.

FIS aims to offer you the most up-to-date and accurate information available in your area for early years provision (children aged 0 to 5) and childcare for children and young people aged 0 - 14 (0-19 years for children with a disability).

Looking for childcare?

To find local childcare providers in your area you can also log onto http://childcarefinder.direct.gov.uk/childcarefinder. Please note that not all providers may have chosen to be listed here and so we (FIS) might be able to offer a more detailed and specific search relating to the needs of your family.

We are open Monday to Friday, 8.30 a.m. to 4.30 p.m. You can call us from anywhere in Hertfordshire for the cost of a local call. Call us on 01438 737502 or 01923 471502 (callers from 01923 or 0208 dialling codes may wish to call the 01923 number in order to be charged at a local rate). You can also email us at fis@hertscc.gov.uk